What are the responsibilities and job description for the Concierge position at Beach Automotive Group?
At Beach Automotive, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our employees and customers. Every employee at Beach Automotive is absolutely critical to our success. Our promise is to keep delivering the same phenomenal service and value that our community has come to expect from our dealership throughout the years.
Lincoln Conceirge
As a Client Experience Coordinator, you will be instrumental in crafting bespoke experiences for our discerning clientele; Your background within high-end hospitality, hotel, or retail settings will ensure that you seamlessly integrate into our tea, bringing with you a dedication to excellence and an innate understanding of luxury service.
What We Offer:
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Medical, Dental & Vision Insurance
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401K Plan Match
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Paid time off and vacation
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Short/Long Term Disability
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Growth opportunities
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Paid Training
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Health and wellness
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Discounts on products and services
Responsibilities:
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Design and execute personalized experiences that exceed client expectations.
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Assist customers by answering or referring inquiries.
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Cultivate strong, enduring relationships with clients, ensuring their satisfaction and loyalty
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Create a welcoming environment, exceeding expectations in genuine hospitality service.
- Coordinate effectively with various departments to ensure a smooth and seamless client journey.
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Approach all encounters with customers and colleagues in a gracious, attentive, courteous, and service-oriented manner adhering to the 10-5 rule of hospitality.
- Embody the spirit of luxury in every interaction, reflecting the elegance and sophistication of Beach Lincoln.
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Maintain high standards of personal appearance and grooming.
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Contributes to team effort by accomplishing related results as needed.
Qualifications:
- Attention to detail and commitment to excellence
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Previous experience in high-end/luxury hospitality, hotel, or retail with at least 1-2 years’ experience in the hospitality or service industries.
- Exceptional communication and interpersonal skills.
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Positive, outgoing, and attentive demeanor.
- A passion for delivering unparalleled client service
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Strong oral, listening, organizational skills, and written knowledge.
- Ability to thrive in a dynamic and fast-paced environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.