What are the responsibilities and job description for the General Manager position at Beach House Hilton Head Island?
About us: Located on the stunning Hilton Head Island, Beach House is renowned for its breathtaking views, warm Southern hospitality, and iconic Tiki Hut beach bar. We aim to deliver extraordinary moments for our guests, leaving them with lifelong memories.
Why us: At Beach House Hilton Head Island, we value our employees as much as we value our guests. Enjoy a supportive work environment, competitive compensation package, and the opportunity to lead a team in one of the most idyllic destinations in the world.
Key Responsibilities: As General Manager, you will:
- Lead and inspire a diverse team to achieve excellence in guest satisfaction and operational efficiency.
- Develop and execute strategic plans to enhance the resort's reputation and profitability.
- Engage heavily with the local community, area events, vendors, charities, Chamber of Commerce, and City Council.
- Continue to enhance Beach House's focus on entertainment by being involved in programming, activities, and activations
- Oversee daily operations, including front office, housekeeping, food & beverage, and facilities.
- Ensure compliance with hotel policies, regulations, and high-quality standards.
- Manage budgets, financial performance, and revenue strategies.
- Foster a culture of collaboration, innovation, and commitment among staff.
- Actively engage with guests to understand and exceed their expectations.
Qualifications:
- Proven experience in hospitality management, preferably in luxury resorts.
- Strong leadership and interpersonal skills with the ability to motivate and manage teams.
- Expertise in financial management, budgeting, and revenue optimization.
- Comprehensive knowledge of large Food & Beverage operations.
- Exceptional problem-solving and decision-making abilities.
- Outstanding communication and customer service skills.
- Bachelor's degree in hospitality management, business, or a related field preferred.
Team members may enjoy the following benefits:
- Medical, Dental, Vision, and Supplemental Plans
- Paid Time Off and Paid Holidays
- 401(k) Retirement Plan with Company Match
- Long-Term & Short-Term Disability Insurance
- Life, AD&D, and Supplemental Insurances
- Employee Assistance Program
- Resort Accommodation Discounts
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
