What are the responsibilities and job description for the Full Time Server position at Beach House Hilton Head?
Server responsibilities include, but are not limited to:
- Provides Lowcountry hospitality and sets the foundation for a memorable experience
- Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
- Performs side work to ensure seamless transitions between shifts
- Suggests and up-sells appropriate beverage, cocktail, and food items
- Acquires a working knowledge of POS System in order to ring up orders and process bills
- Understands and follows all state laws and company policies for beverage service
- Handles difficult situations effectively. Keeps supervisor fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
- Acquires a working knowledge of property, in-house events, and local information to respond to customer questions
- Provides prompt customer turn-around by assisting with clearing and setting of tables
- Medical, Dental, Vision, and Supplemental Plans
- Paid Time Off and Paid Holidays
- 401(k) Retirement Plan with Company Match
- Long-Term & Short-Term Disability Insurance
- Life, AD&D, and Supplemental Insurances
- Employee Assistance Program
- Resort Accommodation Discounts
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
