What are the responsibilities and job description for the Guest Services Attendant position at Beach Island Marina Investment Partners?
Guest Services Attendants are the heart of our customer experience. The work of a Guest Services Attendant is vital to the success of the marina and the property as a whole. Guest Services Attendants must take pride in their work, have a can-do attitude, and maintain a positive, guest focused mindset.
Guest Services Attendants are responsible for the following:
- Maintaining the cleanliness of employee and guest facing work areas
Stocking and tidying shelves and displays
Assisting in inventory management
Being knowledgeable and able to communicate water laws and rental safety guidelines
Communicating clearly and effectively over the phone
Learning and understanding booking and point-of-sale systems
Resolving minor guest concerns
Assisting guests and tenants with general needs
Informing guests and tenants of marina and property services and offerings
Communicate observations and concerns regarding the state of the property and equipment to management.
Other tasks as necessary
