What are the responsibilities and job description for the Front Office Admin position at Beacon Behavioral Hospital?
Beacon Behavioral Partners is looking for a Front Desk Medical Receptionist to join our team!This full-time Monday through Friday position is located at our Little Rock, Arkansas practice thatwill support the Arkansas Psychiatric Clinic .
Who We Are
Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best – taking care of patients.
Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience.
Why work for us?
At Beacon Behavioral Partners, Front Desk Medical Receptionist receives competitive salaries. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings.
What does the Medical Receptionist do? (including but not limited to)
We are seeking a dedicated and compassionate Front Desk Medical Receptionist to join our private practice. The ideal candidate performs routine clerical work in answering telephones, scheduling, assisting patients, and back-office work.
Responsibilities
Essential duties and responsibilities (including but not limited to)
This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
Who We Are
Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best – taking care of patients.
Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience.
Why work for us?
At Beacon Behavioral Partners, Front Desk Medical Receptionist receives competitive salaries. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings.
What does the Medical Receptionist do? (including but not limited to)
We are seeking a dedicated and compassionate Front Desk Medical Receptionist to join our private practice. The ideal candidate performs routine clerical work in answering telephones, scheduling, assisting patients, and back-office work.
Responsibilities
Essential duties and responsibilities (including but not limited to)
- Ability to multi-task and be a self-starter
- Comfortable working in a fast paced, constantly changing and stressful environment.
- Knows insurance verification and scheduling
- Maintains office procedures and assists with administrative tasks.
- Answers, directs and documents calls accordingly.
- Assists patients with refills requests, contacts pharmacies as needed and providers
- Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones.
- Arranges follow-up visits and referral appointments
- Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer
- High School or GED
- Two-year clinical front desk experience
- Proficiency in Wellsky EMR or InSync (required)
- Detail oriented, professional attitude, reliable
- Good listening, interpersonal and communication (oral and written) skills; professional, pleasant and respectful telephone etiquette.
- Able to adapt a communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and teammate support needs
- Able to communicate effectively in English, both verbally and in writing
- Mathematical and/or analytical ability for basic to intermediate problem solving
- Basic to intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
