Central Intake Coordinator

Beacon Behavioral LLC is looking for an Intake Coordinator, LPN, or Master level Therapist to join our team. We are seeking highly motivated and detail-oriented Central Intake Coordinators to support our Inpatient Hospitals all located in Louisiana.

Beacon Behavioral LLC, formerly known as Synergy, was first established in 1998 as a free-standing Community Mental Health Center in Baton Rouge, Louisiana. Today, Beacon employs over 300 caring staff members at seven different outpatient locations in Louisiana, including Baton Rouge, Metairie, Slidell, Hammond, Bogalusa, Alexandria, and Opelousas as well as five hospitals located in New Orleans, Westbank, Lacombe, Bunkie and Lutcher.

Beacon’s mission—“to provide unsurpassed patient care in a compassionate, cost effective, and ethical manner”—has been, and will always be, the cornerstone of Beacon’s success. We are proud to offer our clients superior mental health programs that focus on putting their needs first and help them see “a Guiding Light Towards a Brighter Tomorrow.”

What does the Central Intake Coordinator, LPN, or Master Therapist do? (including but not limited to)

As a Central Intake Coordinator, you will use your excellent communication and interpersonal skills to gather information from patients and their families, as well as collaborate with our clinical team to ensure that patients receive the care they need. Your strong attention to detail and ability to work independently will be essential in managing the intake process and maintaining accurate records. As a member of our central intake team, you will be responsible for managing the intake process for new patients, ensuring that all necessary information is collected and entered accurately into our system for appropriate and timely admission to our behavioral health facility. Central Intakes team works very closely with our clinical team to ensure that patients receive the care they need in a timely and efficient manner. This role requires knowledge of medical terminology, excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Responsibilities

The essential duties and responsibilities (including but not limited to)

• Communicate with patients and their families to gather additional information as needed
• Collaborate with our clinical team to ensure that patients receive the care they need in a timely and efficient manner
• Maintain accurate and up-to-date records of patient information and interactions
• Establishes vision and identities goals and priorities for management staff. Identifies
• Other duties as requested or assigned.

The ideal candidate for the position will have the following background and experience:

Minimum Qualifications:

• Bachelor's degree in healthcare administration or related field
• LPN with a minimum of 2 years inpatient behavioral health setting and/or 2 years of master's level work in an Inpatient psychiatric facility
• 2 years of experience in healthcare administration or related field
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to work independently
• Proficiency in Microsoft Office and electronic medical records systems

Preferred Qualifications:

• Experience working in a centralized intake, admissions or referral role
• Knowledge of medical terminology and insurance verification processes
• Experience working with vulnerable populations, such as mentally ill
• Provide excellent customer service to patients and their families throughout the intake process

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.