What are the responsibilities and job description for the Medical Office Receptionist position at BEACON BEHAVIORAL SUPPORT SERVICES?
Beacon Behavioral Partners is seeking highly skilled and compassionate Medical Office Receptionist for The Nexus Group in Pittsburgh, PA. Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism.
Who We Are
Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best – taking care of patients.
Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience.
Why work for us?
At Beacon Behavioral Partners, The Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings.
What does the Medical Office Receptionist do? (including but not limited to)
As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere.
Responsibilities
Essential duties and responsibilities (including but not limited to)
- Manage patient appointments, providers’ schedules
- Processing and scheduling new patient intakes
- Checking in and outpatients
- Manage patient questions, requests
- Verifying insurance benefits
- Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided)
- Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA
- Engage in various clerical functions as needed, such as scanning, filing, etc.
- Help drive continued clinic expansion
Qualifications
- Highschool Diploma or GED.
- One year of experience in healthcare outpatient services is preferred.
- Customer service and/or administrative experience preferred
- Health care, hospitality experience preferred
- Experience in a small office environment preferred
- Experience with Spravato is a plus
Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
