Medical Office Receptionist

Beacon Behavioral Partners is looking for a Medical Office Receptionist to join our team! This full-time position is in Madison, Mississippi and will support The Right Track Medical Group.

Who We Are

Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best – taking care of patients.

Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience.

Why work for us?

At Beacon Behavioral Partners, the Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings.

What does the Medical Office Receptionist do? (including but not limited to)

Your main responsibility involves responding to inquiries, managing correspondence, and performing various clerical and administrative tasks. You are also tasked with welcoming all visitors to the facility, ensuring that confidentiality is upheld, and a welcoming environment is fostered in the reception area. Additionally, you will support the Business/Office Manager with assigned projects.

Responsibilities
Essential duties and responsibilities (including but not limited to)

• Answer phones, route calls and take messages. Ensure phones are answered by 3rd ring.
• Greeting visitors and patients.
• Maintain sign-in log and follow HIPAA / Confidentiality procedures.
• Sign for all incoming express packages.
• Maintain reception and administrative areas of the building and common areas to ensure a tidy appearance.
• Distribute incoming faxes and mail.
• Copy and distribute information for staff.
• Assist staff by directing patients and passing information onto staff.
• Maintain office supply inventory and ensure supplies are ordered
• Assist with letters, appointments, phone calls as directed
• Maintain copy supplies – liaison with copy repair/maintenance.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information, recording and collecting patient payments.

Qualifications

• High School Graduate or GED.
• One-year front desk doctor office experience.

Physical Demands:

This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.

EEO Statement: Beacon Behavioral Partners is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse environment and are proud to be an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.