Patient Coordinator

Beacon Behavioral Partners is seeking a highly organized Patient Care Technician that will support The Holiner Group in Dallas, Texas. You will play a crucial role in ensuring the smooth and efficient operation of our clinic.

Who We Are

Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best – taking care of patients.

Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience.

Why work for us?

At Beacon Behavioral Partners, Patient Care Technician receive competitive salaries. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings.

What does the Patient Care Technician do? (including but not limited to)

The Patient Care Technician plays a crucial role in the administration and oversight of patient care during Spravato and TMS treatments, which are aimed at treating adult patients with treatment-resistant depression and major depressive disorders. This position requires a blend of administrative and direct patient care responsibilities, ensuring a safe and therapeutic environment for patients while maintaining compliance with healthcare regulations.

Responsibilities
Essential duties and responsibilities (including but not limited to)

• Managing physician and schedules related to Spravato and TMS treatments
• Obtaining prior authorizations.
• Maintaining authorizations for active patients
• Assisting with patient care and medication ordering from various pharmacies to each center
• Maintaining compliance with REMS, DEA, Med log audits, etc.
• Auditing Charts as needed
• Providing education and information to patients regarding Treatment
• Conducting regular vitals checks on patients during treatment
• Documenting treatment notes in EHR and handling all medical information in compliance with HIPAA

Qualifications

• High School Diploma required
• One year of healthcare experience.
• Medical Assistant preferred but not required.
• Proficient with Microsoft Word and Excel
• Strong computer and data entry skills required

Physical Demands:

This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.