Patient Coordinator

Beacon Behavioral Partners is in search of a highly organized Patient Coordinator to assist at the St. Petersburg Clinic, situated at 625 6th Avenue South, Suite 155, St. Petersburg, Florida 33701. This position is vital for maintaining the smooth and efficient functioning of our clinic.

Who We Are

Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best – taking care of patients.

Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, and Texas. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience.

Why work for us?

At Beacon Behavioral Partners, the Patient Coordinator is offered competitive compensation. Our extensive benefits package encompasses health, dental, and vision insurance; 401(k) matching contributions; short-term disability insurance; paid holidays; accrued paid time off; and various other valuable benefits.

What does the Patient Coordinator do? (including but not limited to)

As a Patient Coordinator you will be responsible for managing patient appointments, maintaining patient records, and providing excellent customer service to our patients. Your attention to detail and ability to multitask will be essential in this role. You will work closely with our medical staff to ensure that our patients receive the highest quality care.

Responsibilities

Essential duties and responsibilities (including but not limited to)

• Greet and welcome patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage patient inquiries
• Verify insurance information and collect co-pays
• Maintain patient records and update information in the system
• Coordinate with medical staff to ensure efficient patient flow
• Prior authorization for medications
• Manage patient appointments and maintain accurate patient records
• Provide excellent customer service to patients and their families
• Communicate effectively with medical staff to ensure the best possible patient care
• Assist with administrative tasks such as billing and insurance claims
• Maintain a clean and organized clinic environment

Qualifications

• High school diploma or equivalent
• 1 years of experience in a medical setting such as a hospital, clinic, or psychiatry office.
• Knowledge of medical terminology and anatomy
• Proficiency in using office systems and software
• Strong communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment

Physical Demands:

This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodation may be provided to enable individuals with disabilities to perform these essential job functions.

Beacon Behavioral Partners is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse environment and are proud to be an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.