What are the responsibilities and job description for the Healthcare Receptionist position at Beacon Clinic?
Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused cancer and rheumatology center that is committed to providing the highest quality of medical care and supportive services. We specialize in the treatment of cancer and blood conditions, rheumatology, and we are dedicated to advancing the field by engaging in clinical research and offering our patients the opportunity to participate in various clinical trials.
Beacon has an excellent opportunity available within our clinic as an experienced medical office receptionist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!
Job Duties Include:
- Assists patients with check-in/out, including completion of intake forms, obtaining identification and insurance information, and collecting payments (e.g. copays, balances, etc.).
- Directs walk-in visitors to the appropriate department or staff member.
- Prepares patients for appointments and advises them on what to bring, including insurance information and list of medications.
- Utilizes office equipment (computer, fax, copier, scanner) and navigates multiple medical software programs, including Microsoft Office.
- Performs cleaning and stocking schedule for front office, reception area, patient lounge, restrooms, employee meeting rooms, kitchen, and coffee bars for clinic.
- Tends clinic areas, both patient and employee facing, to ensure a clean and comfortable environment.
This list outlines the core responsibilities of the position but is not all-inclusive.
Required Skills/Abilities:
- Experience in a medical office is strongly preferred.
- Oncology office experience preferred.
- Experience in a front office position or other administrative duties a must.
- Compassionate and caring bedside manner.
- Strong written and verbal communication skills.
- Ability to work extremely well in a group setting.
Location:
- 3815 N Schreiber Way, Coeur d'Alene, Idaho 83815
Benefits:
- Paid Time Off
- Health Insurance, including dental and vision
- 401(k) Plan
- 8 paid, closed-clinic holidays
- Professional development fund
- Employee assistance program
Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust.
Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.