What are the responsibilities and job description for the Branch Manager position at Beacon Credit Union?
Be a pivotal part of Beacon Credit Union's exciting expansion! We're looking for an enthusiastic and visionary Branch Manager to lead our new Roanoke branch. If you thrive on helping people achieve their financial dreams and excel in a dynamic environment, we want you on our team. Join us in making history and positively impacting our members' lives!
Role: Branch Manager
Location: Roanoke, Virginia
The Branch Manager supports Beacon Credit Union's mission, "Dedicated to Our Members' Financial Success," by delivering exceptional service. They identify members' financial needs and recommend suitable solutions.
They handle and close consumer loan applications, ensuring compliance with policies and procedures. Understanding the five C's of credit, they consistently meet and exceed sales goals.
Knowledgeable about all Beacon CU products and services, they apply Mike Neill techniques to enhance member experience and achieve success.
Why Join Our Team?
- Positive and supportive team culture
- Competitive salary, benefits package, and incentives
- Generous PTO and 11 paid holidays
- Ability to earn additional PTO through volunteer opportunities
- Employee discounts on loans and banking products
- 401(k) employer match and profit-sharing potential
- 100% bank-paid long-term disability, short-term disability, and life insurance
- Learning and growing in a dynamic work environment
- Endless incentive pays
Major Duties and Responsibilities
- Manage Team: Manage jobs, coach, and ensure compliance.
- Develop Business: Focus on lending, deposits, and community engagement.
- Handle Loans: Process applications and complete documentation.
- Lead and Achieve Goals: Meet service standards and branch goals.
- Balance Transactions: Oversee daily operations and resolve issues.
- Resolve Issues: Address member requests and provide financial counsel.
Knowledge and Skills
Experience
- 5-10 years of related experience, including preparatory positions.
- Supervisory experience.
- Proven sales experience.
- 2-5 years of banking experience.
Education/Certifications/Licenses
- Two-year college degree. Four-year college degree preferred.
- Valid Driver’s License.
- Active Mortgage Loan Originator (MLO) registration on the NMLS site, with annual renewal and updates for changes.
Interpersonal Skills
- High level of trust and diplomacy.
- Ability to handle sensitive and highly confidential dialogues with customers, reports, and vendors.
- Skills in motivating, influencing, educating, and advising on significant matters.
Other Skills
- Strong communication skills.
- Strong mathematical skills.
- Able and willing to learn and master Beacon CU's product/service offering modules. Great sales and service skills. Accurate money handling skills.
