What are the responsibilities and job description for the Sales Associate position at Beacon Graphics?
We are looking for a result-driven Inside Sales Associate/Customer Service Representative to be responsible for all sales/customer service job duties, from generating leads to taking orders/closing sales. Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. To be successful as an Inside Sales Representative, you should stay up-to-date with product features and maintain a high level of product knowledge. Ultimately, the duties of this position are to achieve excellent customer service, while consistently meeting monthly/annual sales goals and growing the business.
Responsibilities
- Ensure high levels of customer satisfaction through customer service
- Communicate promotions and market new product features to customer base
- Assess customers needs and provide appropriate solutions to ensure the best possible customer outcomes.
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Remain knowledgeable on products offered and discuss available options
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as Customer Service/Sales Representative or similar role
- The ideal candidate will be fluent in both English and Spanish
- Basic understanding of sales principles and customer service practices
- Working knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- 4-year College degree preferred
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Huntingdon Valley, PA 19006: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $75,000