What are the responsibilities and job description for the Field Tech position at Beacon Hill Staffing Group?
Job Details
Job Overview:
We are seeking experienced IT professionals to support a large-scale Windows 11 upgrade project. This role involves replacing approximately 60 legacy devices, upgrading over 400 desktops and laptops in place, and providing post-upgrade end-user support. Candidates must have strong technical expertise, excellent customer service skills, and the flexibility to work schedules that minimize business disruption.
Key Responsibilities:
- Deploy Windows 11 upgrades across approximately 425 non-legacy devices via Intune.
- Replace around 60 legacy computers and prepare them for deployment.
- Provide end-user support, including troubleshooting and issue resolution.
- Re-image devices as necessary.
- Apply best practices for Windows 11 configurations, registry changes, and Group Policy Objects (GPO).
- Collaborate with the team to document and follow established bank policies and procedures.
- Conduct testing and validation to ensure smooth implementation.
- Offer short-term guidance and technical oversight during the project's early phases.
Required Qualifications:
- 2 years of experience in hardware/software support.
- Intune expertise for rolling out updates.
- Working knowledge of Windows 11 configurations and best practices.
- Experience with SCCM for imaging and software deployment.
- Strong troubleshooting skills and ability to support end users.
- Proven ability to work under tight deadlines with minimal disruption to users.
Preferred Skills:
- Experience in large-scale enterprise deployments.
- Familiarity with banking IT environments and compliance requirements.
This is a hands-on, on-site role with varying hours based on project needs. If you have the drive and expertise to contribute to this critical upgrade, apply now!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future