EPIC Analyst

Job Title: EPIC Analyst

Basic Company Info: HealthCare

OrthoCarolina is one of the nation's leading independent academic orthopedics practices serving the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. Over 300 OrthoCarolina practitioners see more than one million patient visits across North and South Carolina each year. We are proud to be both physician-owned and physician-led.

Location: Headquartered in Charlotte, this position sits remotely. There is a list of states that we can not have this person sit:

Can not live in:

• California
• Connecticut
• District of Columbia
• Hawaii
• Massachusetts
• Michigan
• New Jersey
• New York
• Ohio
• Pennsylvania
• Rhode Island
• Vermont
• Washington State
• Maryland

Start: ASAP - Ideally by March

Duration: FTE - Full time position

Salary: $85-97k

Important Skills

Technical:

• Ability to plan, design, and configure EPIC modules
• Certifications in EPIC - or relevant work experience - Preferably in Claims or Managed Care Modules, but want to see strong EPIC candidates certified across the board, as they have multiple needs
• Ability to support patient access workflows and maintain or optimize them

Soft:

• Ability to create connections with team members and staff - this is a smaller team that supports the entire org and so the right people are comfortable hopping on video calls and connecting with internal stakeholders and end users. Can not be someone who prefers to be heads down
• Eager to learn and help in more than one area - this is a smaller Privately held healthcare organization compared to large hospital systems- the right person will be working on multiple areas of EPIC regardless of their current certifications - great place to learn more, but will be challenged!

Interview Process:

• Epic Assessment is taken prior to interviewing with the team, if that standard is met you move to a panel interview with 3 people for a final round

Hours / Shift (if applicable): Normal business hours.

Must Haves:

Experience working with (preferably certified) in one or more EPIC modules

Experience building, designing, and supporting one or more EPIC modules

Experience supporting patient access workflows and implement changes

Ability to meet and connect with users/leaders virtually to understand requirements and then collaborate w/ team to create most effective plans

Plus:

- Ability to come onsite in Charlotte periodically (not required)

Day to Day:

• Holly stressed the fact that everyday can be different at OrthoCarolina. Because they are a smaller practice, and because they have a smaller team, this person will be interacting with leaders/users of the different Ambulatory modules and helping troubleshoot, maintain, or enhance the different EPIC modules. There will also be a lot of collaboration with the rest of the EPIC analyst around best practices as they work to create the most effective solutions.

Job Description:

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote and environment of teamwork throughout the organization.

If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you!

OrthoCarolina is seeking an Epic Analyst (Ambulatory and/or Resolute Analyst) to work with our EPIC team in Charlotte.

*Epic Certification is required for this role - or enough relevant EPIC experience

The Epic Analyst will build and support the planning, design and configuration for patient access. This analyst will also be responsible for application testing, system maintenance and documentation of system procedures. The will work alongside their peers to support the patient access workflows and implement optimizations to meet the organizational needs.

Duties include:

• Ensures and maintains the integrity, integration, and stability of applications.
• Should have experience with and can assist with Ambulatory and/or Resolute processes.
• Solves complex issues and applies in-depth professional knowledge and practical expertise.
• Shares knowledge of best practices and understands integration across applications.
• Develops and maintains test plans and scripts.
• Completes testing cycles (unit, functional and integration testing).
• Troubleshoots and tracks issues for Epic system.
  

Desired Skills and Experience

Important Skills

Technical - top 3-5 must haves for a boolean string



· Ability to plan, design, and configure EPIC modules

· Certifications in EPIC - or relevant work experience - Preferably in Claims or Managed Care Modules, but want to see strong EPIC candidates certified across the board, as they have multiple needs

· Ability to support patient access workflows and maintain or optimize them

Soft -

· Ability to create connections with team members and staff - this is a smaller team that supports the entire org and so the right people are comfortable hopping on video calls and connecting with internal stakeholders and end users. Can not be someone who prefers to be heads down

· Eager to learn and help in more than one area - this is a smaller Privately held healthcare organization compared to large hospital systems- the right person will be working on multiple areas of EPIC regardless of their current certifications - great place to learn more, but will be challenged!

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future™