IAM Analyst

Position: IT Information Security Analyst

Location: Chicago, IL (2-3 days onsite)

Duration: 6-12 months

Job Description: Responsibilities:

• 2-3 years of IT Support experience with a focus on IT Security and IAM
• Point of Contact for all IAM support inquiries and escalations
• Manage a ticket queue by prioritizing, assigning, and following up according to established SLO’s
• Subject matter expert for all IAM policy, process, procedure, and technology
• Facilitate and ensure timely completion of the Bank’s Quarterly Attestation process, and other required periodic processes
• Handle access provisioning and de-provisioning tasks as assigned, adhering to established deadlines
• Conduct tasks related to all layers of the account management lifecycle
• Create and manage Roles needed to support the onboarding of new applications by the Bank
• Assist with efforts to modernize and mature the Bank’s access management program and practices
• Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization
• Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders
• Identify and drive process improvements, self-service, and automation opportunities
• Collaborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform
• Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes
• Create, update, and maintain documentation of IAM procedures and processes
• Workday, One Identity Manager (OIM), Active Directory, Azure, Active Roles, and ServiceNow knowledge

Knowledge, Skills & Abilities:

• Must have outstanding communication (verbal, written, and listening) and customer service skills
• Familiarity with IAM and IT security controls, protocols, and best practices
• Ability to interact with all levels of management
• Will require the ability to be a self-starter and to work independently as well as in a team setting
• A high level of accountability, integrity, and dependability are necessary to perform this role
• Requires a great deal of attention to details
• Must possess excellent time, project, and people management abilities

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.