Lead Business System Analyst

Our Insurance client is actively seeking a Lead Business System Analyst to support their growing team based out of Lake Forest, IL

This opportunity is 3 days onsite in Lake Forest, IL

Responsibilities

• Execute business process design and continuous improvement activities with the business to affect quality, cost, and/or delivery improvements across the business unit in new and innovative ways, taking into account both the voice of the customer as well as business needs. The size and scope of initiatives will range from small, mid-size, to large/transformational projects.
• Document current state and future state processes with the objective of reducing waste in the processes
• Create or partner with the business to create plans to implement and sustain the process changes identified
• Identify and/or develop appropriate metrics to ensure effective baseline of costs and benefits for organization
• Track benefits realization through metrics, data collection, analysis and reporting
• Train and coach associates across varying levels in process improvement approaches and techniques as needed
• Act as a change agent to establish a strong process-centric culture and increase the business unit’s process maturity
• Work with Business Optimization Office leaders to influence and execute the division’s business process strategy
• Other duties as needed/assigned

Requirements

• Design solution requirements and reviews.
• Experience working on ADO projects
• Agile and waterfall experience.