What are the responsibilities and job description for the Manufacturing Customer Service Specialist position at Beacon Hill?
Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic manufacturing environment? As a Sales and Customer Support Associate at Beacon Hill, you will be responsible for building strong relationships with clients, resolving their queries efficiently, and driving sales growth.
Main Responsibilities:
- Provide timely and effective customer support through various channels (phone, email, chat)
- Develop and maintain a deep understanding of customer needs and preferences
- Collaborate with sales teams to identify new business opportunities and drive revenue growth
- Participate in regular training sessions to enhance product knowledge and stay up-to-date with industry trends
The ideal candidate will have 2 years of experience in sales or customer-facing roles, preferably in a manufacturing or industrial setting. Strong communication and interpersonal skills, along with proficiency in Microsoft Office Suite, are essential. Beacon Hill offers a comprehensive benefits package, including medical, dental, vision, and paid time off.
