What are the responsibilities and job description for the Mortgage Lending Operations Manager position at Beacon Hill?
JOB RESPONSIBILITIES:
- Oversee End-to-End Mortgage Operations: Lead all functions within the mortgage lending cycle-including origination, processing, underwriting, closing, and post-closing-ensuring regulatory and internal compliance.
- Manage Lending Systems: Serve as system administrator for mortgage origination platforms, handling system automation, reporting, vendor troubleshooting, and technical support.
- Supervise and Develop Staff: Directly manage 4-8 team members, including hiring, training, scheduling, and performance evaluations to maintain high standards of service and compliance.
- Ensure Compliance and Quality Control: Monitor loan pipelines for documentation accuracy and regulatory adherence; address audit findings and ensure effective risk management.
- Report and Analyze Performance: Track pipeline and closed loans, generate monthly reports, oversee daily balancing, and monitor delinquency trends to inform strategy and improvements.
- Cross-Functional Leadership: Collaborate with internal departments (Accounting, Servicing, Collections, etc.) and vendors to streamline operations and ensure smooth interdepartmental workflow.
QUALIFICATIONS:
- Educational Background: Bachelor's degree in business, finance, or a related field is required.
- Extensive Mortgage Experience: Minimum of 8 years in mortgage lending and 5 years in a supervisory role within a mortgage or banking environment.
- Comprehensive Lending Knowledge: At least 3 years of combined experience in origination/processing and servicing, plus 3 years of underwriting experience.
- Knowledge of Fannie Mae and Freddie Mac underwriting guidelines
- Portfolio lending experience (not VA and FHA loans)
- Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, Outlook), with experience in loan systems such as FICS Loan Processing and Lender Live.
* Bachelor's degree (B.A. or B.S.) in business, finance or related field required
* 8 years of experience in the mortgage lending field
* 5 years of supervisory experience (preferably in a mortgage/banking environment)
* 3 years origination/processing and servicing combined and 3 years of underwriting
* Knowledge of Fannie Mae and Freddie Mac underwriting guidelines
* Portfolio lending experience (not VA and FHA loans)
Loan origination systems (Jack Henry preferred)
Beacon Hill is acting as an Employment Agency in relation to this vacancy.
Salary : $110,000 - $120,000
