What are the responsibilities and job description for the Dispatcher position at Beacon Mobility?
WE Transport Inc.
Job Responsibility
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.
A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.
Job Responsibility
- Coordinate and assign drivers, attendants and vehicles to regularly scheduled home-to-school runs, adult day program, special charters and field trips.
- Maintain routes, assist drivers and resolve schedule problems for the purpose of ensuring all routes are covered.
- Resolve and/or recommend solutions to incidents, complaints and/or accidents.
- Provide customer service calls and follow up.
- Prepare documentation (i.e. incident reports, etc.) for the purpose of providing written support and/or conveying information.
- Review GPS for payroll accuracy and compliance.
- Communicate with automotive maintenance team for vehicle maintenance, repairs and DOT scheduling.
- Communicate with Safety Supervisors for safety related issues, disciplinary actions and follow up training classes.
- Communicate with 19A Supervisors to ensure driver and bus attendant compliance.
- One (1) year prior dispatching experience at a school bus company or equivalent preferred.
- Computer proficient in MS Office (i.e. Word, Excel).
- Possess excellent communication and customer service skills (both verbal and written).
- Good problem solver and strong abilities in crisis management.
- Organized and detailed work habits.
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.
A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.
Salary : $28
