AVP- Operations

Assistant Vice President of Operations

Position Description

Department: Operations

Location: Assigned Regions may vary

Reports to: Vice President of Operations (or Executive Vice President of Operations)

FLSA Status: Exempt

Position Summary:

The Assistant VP supports the leadership team in meeting and exceeding budgets and clinical effectiveness targets. They partner with department leaders to manage Operations, Clinical and Medical Services, Referral Management, Information Technology, and Facilities/Maintenance. The Assistant VP adheres to budgets, monitors staffing hours and overtime, and maintains positive relations with individuals, families, and employees.

They manage relationships with regulatory agencies, oversee marketing and occupancy rates, and facilitate interviewing, placement, and training of Care Team Managers. The Assistant VP ensures staff professionalism, implements corrective actions, and assists with compliance responses. They coordinate move-ins, transfers, and discharges, review individual performance, and evaluate service contractors.

The Assistant VP monitors meal plans, cleanliness, and individual satisfaction, ensures BSLS activities meet individuals' needs, maintains accurate records, and performs administrative duties. They ensure compliance with laws and regulations, develop systems to monitor operations, and complete assigned duties while adhering to BSLS Core Values, Mission Statement, and Corporate Philosophies.

Education & Qualifications:

• Bachelor’s degree in nursing, Behavioral Health, Business Administration, Social Work or a related field required, Master’s degree in related field is preferred.
• Must be licensed in good standing, if required by the State Licensing Authority.
• Must be an excellent communicator and able to effectively communicate with employees, individuals served, families, regulatory officials, state hospitals and the general public.
• A minimum of 5-10 years in an Adult Foster Care, nursing home administrator, or manager of operations position preferred.
• Must have compassion for and a desire to work with special populations with IDD and chronic illnesses.
• Previous experience in behavioral health and human services related environments is preferred.
• Must have experience overseeing multiple communities/homes.
• Experience with financial reporting and managing multiple budgets.
• Ongoing approval by Federal, State, and local government entities to work at the company.
• Demonstrated knowledge of HIPAA, medical management, and care plan record keeping and billing documents.
• Must possess a valid Driver’s License.
• Proficient in speaking, reading, and writing the English language.

Travel:

A significant amount of travel is required to visit BSLS locations.

Working Environment:

• This position requires a minimum of three (3) full days per week in the field.
• While performing the duties of this job, the employee regularly works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals with psychosocial problems and needs, or chronic and acute health problems.
• In addition, you may have the potential for exposure to infectious disease and physical and verbally aggressive behaviors. Universal precautions are required to minimize the risk of infections.
• Work sites may include locations that are not barrier-free. Duties are performed in an environment where there is a potential for physical aggression from individuals.
• The work environment presents situations that cause stress and anxiety due to individuals’ behavior.
  • The noise level in the work environment is usually moderate.
  • The employee may be exposed to cold, heat, dust, or smoke.