What are the responsibilities and job description for the Call Center Agent, Leasing position at Beam Living (A Blackstone Portfolio Company)?
Job Title: Call Center Agent, Leasing (Parker Towers)
FLSA Status: Non-Exempt, Hourly
Location: New York, NY
Worksite Status: Remote/Hybrid
We’re Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City.
As for our team? We are a group of passionate people who believe in making every day better than yesterday. It’s who we are. We put people first because we know that’s how you create incredible communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better.
We’re on a mission to make city life happier – want to join us? Since you got this far, we’re assuming the answer is, “absolutely.” So, here’s what you can expect:
As a Leasing Call Center Agent on the Sales team, you’ll be communicating to the world why they should live in our communities.
As a member on our team, you should be:
- A passionate person who believes in helping others win by providing the resources and development necessary to grow.
- An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day.
- An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team’s objectives.
- Authentic. Bring your best self to work, let’s do something amazing.
- Flexible knowing and expecting that things change and that’s what makes our business stronger.
What you will do:
- Be a team player that puts the team, prospects and residents first
- Convey Enthusiasm. Make people feel excited about living in one of our amazing communities.
- Take Initiative. Be bold with your ideas and execute them with confidence.
- Be Detail Oriented. Take pride in the details. Review, review again, then hit send.
- Multi-Tasking. Have the ability to handle multiple forms of incoming traffic
What you should have:
- The ability to connect with others to help keep the team aligned and focused.
- An analytical ability to collect and use information to solve problems on the fly.
- The technical experience and adaptability to manage workflows that continuously change
- The desire to help people. You should feel driven by making people’s lives’ easier and happier.
- A passion to grow and take on ever increasing responsibility.
- Doing any, or all of that, in a multi-family environment would be good too.
What we offer:
We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.
Base Salary: $21.00 - $23.00
Exact compensation may vary based on skills, experience & location.
Benefits: Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).
A few of the people you will work with:
(Ctrl click to open)
Jennifer
Gabby
Danielle
Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.
To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $21 - $23
