What are the responsibilities and job description for the Host position at BEAR KING BREWING COMPANY?
Job Summary:
We are seeking a friendly and customer-oriented individual to join our team as a Host. As a Host, you will be responsible for providing excellent hospitality and ensuring a positive guest experience. This position is ideal for someone with strong customer service skills and a passion for creating a welcoming atmosphere. The base pay is $7.5/hr plus tip out.
Duties:
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist guests with any special requests or accommodations
- Manage reservations and waitlists
- Maintain cleanliness and organization of the host/host station
- Answer phone calls and assist with guest inquiries
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns in a professional manner
- Assist with other duties as assigned
Skills:
- Previous experience in hospitality or customer service preferred
- Strong phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Excellent problem-solving skills and ability to handle difficult situations calmly
- Knowledge of restaurant operations and guest relations
- Positive attitude and willingness to help others
Job Type: Part-time
Pay: $12.00 - $25.00 per hour
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $25