Property Manager

SUMMARY: Effectively managing and coordinating people, activities and available resources in order to maximize the successful operation of the property

DUTIES AND RESPONSIBILITIES:

·      Initiates and manages all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team development.

·      Ensures office is opened on schedule and model apartments are maintained in a clean condition.

·      Completes move-in/move-out inspections with residents.

·      Reviews and takes appropriate action on delinquencies, tenant retention, and budget.

·      Ensures that market surveys are conducted, and competition shopped regularly.

·      Utilizes the market information to make strategic decisions for the success of the property.

·      Welcomes and shows prospective residents the property utilizing Company leasing techniques and expectations.

·      Communicates policy and procedure changes with community team members.

·      Holds regular team meetings to communicate goals, progress toward goals and expectations and identifies actions to achieve objectives.

·      Monitors individual team member performance and provides timely and constructive feedback.

·      Leads by example for team members in the areas of resident communication, leasing, and telephone techniques.

·      Takes a hands-on approach to any necessary duties to ensure the job is completed.

·      Follows through on resident problems to satisfactory resolution and communicate problems to any necessary party to facilitate resolution.

·      Performs on-site new team member orientation.

·      Supervises, trains, and leads community team members in order to achieve the operational goals of the company and the property.

·      Maintains relationships with residents, associates and vendors on a professional level.

·      Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

·      Directly supervises 1 employee within the Leasing Department.

·      Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

·      Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

·      Two to four years related experience or equivalent.

·      Familiarity with construction standards and terminology.

·      Excellent written and oral communication skills

·      Strong organizational, problem-solving, and analytical skills

·      Ability to manage priorities and workflow

·      Ability to work independently and as a member of various teams and committees

·      Proficient on Microsoft Word, Excel, Outlook, Google Chrome.

·      Proven ability to handle multiple projects and meet deadlines

·      Strong interpersonal skills.

·      Ability to deal effectively with a diversity of individuals at all organizational levels.

·      Good judgement with the ability to make timely and sound decisions

·      Creative, flexible, and innovative team player

·      Ability to direct and recommend cost-effective creative solutions

·      Ability to work on complex projects with general direction and minimal guidance.

Ability to understand and follow written and verbal instructions