Customer Service Event Ambassador

Job Title: Customer Service Event Ambassador

Job Description:

We are seeking an energetic and reliable Customer Service Event Ambassador to join our team. In this role, you will be responsible for providing exceptional customer service at various events, ensuring a positive experience for attendees while maintaining brand integrity. You will represent our company at events, assist with event setup and breakdown, and provide on-site support to customers. This position requires a proactive attitude, strong communication skills, and the ability to work independently while delivering excellent customer service.

Key Responsibilities:

• Serve as the primary point of contact for event attendees, providing information, answering questions, and addressing concerns in a friendly and professional manner.
• Setup and breakdown, including handling event materials and ensuring the event area is organized and clean.
• Promote and maintain a positive company image at all times during events.
• Collaborate with event coordinators and other team members to ensure smooth event operations.
• Ensure all customer inquiries are handled promptly and professionally, both on-site and via phone or email as needed.
• Manage event materials, including promotional items, flyers, and signage, ensuring everything is stocked and ready for distribution.
• Ability to represent the company at multiple events, including on weekends or as required by the event schedule.

Requirements:

• Must have reliable transportation and the ability to travel to various event locations.
• Valid driver's license and ability to drive a truck (company vehicle) for transporting event materials and equipment.
• Ability to lift up to 50 pounds and assist with the physical demands of event setup and breakdown.
• Flexibility to work weekends, evenings, as needed.
• Strong interpersonal and communication skills, with the ability to engage with diverse audiences.
• Previous customer service or event experience is preferred but not required.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Ability to maintain a professional appearance and demeanor at all times.

Physical Requirements:

• Ability to lift and carry up to 50 pounds as needed for event setup and breakdown.
• Ability to stand, walk, and engage with customers for extended periods.
• Ability to drive a truck to transport event materials and equipment.

Compensation:

• Competitive hourly rate, based on experience.

If you are passionate about delivering exceptional customer service and are ready to contribute to the success of exciting events, we would love to hear from you! Apply today to become part of our dynamic team.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 5 – 10 per week

Benefits:

• Flexible schedule

Compensation Package:

• Hourly pay

Schedule:

• 4 hour shift
• 8 hour shift

Application Question(s):

• Please explain to me why you would be a good fit for this job (I like dogs is not an acceptable answer)

Ability to Commute:

• Peoria, IL 61603 (Preferred)

Work Location: In person

Salary : $15 - $17