What are the responsibilities and job description for the Housekeeper position at Bear Valley Mountain Resort LLC?
Job Summary
Our housekeepers maintain general cleanliness by cleaning hotel rooms, bathrooms, and common areas, taking out trash, stocking, and inventory control of supplies, and help with snow removal around facilities. These posiitions are available as full or part time roles.
Job Duties and Responsibilities
This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job, we expect an enthusiastic and cooperative response.
- Perform cleaning duties in all guest rooms, common areas and back of house.
- Consistently offer professional, friendly, and engaging service.
- Ensure housekeeping departmental standards are followed.
- Respond timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc.
- Assist with snow removal when required
- Maintain inventory of necessary supplies.
- Report necessary maintenance items.
- Follow departmental policies and procedures.
- Follow all safety and sanitation policies
- Assist other departments when needed to ensure optimum service to guests.
- Perform additional duties as needed.
Skills and Competencies
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Previous housekeeping experience a plus
Work Schedules
Weather, snow conditions and the number of guests play a large role in the work scheduling of Bear Valley employees.
When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods – especially the holiday periods in December and the months of January and February – you may be expected to work six (6) days a week.
You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snow packed, and icy road.
Working Conditions
At any time during the ski season, Bear Valley employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.
Uniforms
A professional appearance at Bear Valley is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. This uniform is for work hours ONLY, no exceptions.
You will be required to provide some items as part of your job.
The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Bear Valley logo while on shift.
The skiing/riding employee represents a model for safe skiing for both the guest and fellow employees. You are required to be aware of all safe skiing procedures, trail closures, and out-of-bounds policies of the mountain.