What are the responsibilities and job description for the Receptionist (Communications Specialist) position at Bearing Insurance Group, LLC?
This position is a great introduction to the insurance industry and offers a growth potential in insurance!
Summary: The Communications Specialist is responsible for answering incoming calls, directing calls, mail distribution/scanning, and greeting visitors. The Communications Specialist is the first point of contact for the office, which requires a positive attitude and polished, professional appearance.
Essential Duties and Responsibilities:
- Serve visitors and clients by greeting them in a professional, friendly manner.
- Maintains security by issuing visitor badges and/or maintaining logbooks
- Guide visitors to meeting rooms and or office(s) of individuals they are meeting with as required
- Answer, screen and forward any incoming phone calls with a high degree of accuracy
- Be prepared to triage and/or manage direction of incoming calls as appropriate
- Become knowledgeable in all mail handling procedures to be able to provide backup to primary individual(s) responsible if needed. Mail handling procedures may include but are not limited to:
- Sorting and scanning of mail into agency management system
- Package handling
- Preparation of outgoing mail
- Participate in other projects as/when time allows and at the direction of manager.
- Perform other duties as required
Core Competencies:
- Display good business communication skills, both verbal and written
- Demonstrate excellent organizational and interpersonal skills, including the ability to deal with conflicts and resolve issues with poise
- Be a team player and display willingness and resourcefulness to find solutions for our clients, companies and fellow agency team members
- Demonstrate willingness to learn new applications and take on new tasks as required
- Exhibit a personal commitment to develop necessary knowledge and skills to successfully complete any additional tasks that may be assigned
Education/Experience:
· Excellent typing skills (word processing; 50-60 wpm), high level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint).
· Two years of consistent employment in a customer service capacity.
· High School Diploma; College Degree preferred.
We understand the importance of providing comprehensive and competitive benefits that support the well-being and financial security of our valued employees.
Some benefit highlights are:
- Bearing offers medical, dental, and vision insurance.
- Many employee paid benefits with option to buy up: STD, LTD, Life Insurance
- 4.5% 401k company match
- Wellness Incentives
- Free memberships to wellness programs.
- Other benefits offerings include HSAs, FSAs, accident, critical care, hospital indemnity, pet insurance, and legal assistance.
Your well-being is our priority, and we are committed to providing you with a benefits package that supports your overall health, happiness, and success.
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $30,000 - $35,000