What are the responsibilities and job description for the Games Technician (Tech Runner) position at BEAT THE BOMB?
The Company
BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, and Charlotte. We've hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
The Denver Location
Set to open in the bustling York Street Yards, this will be Beat The Bomb's 7th location, launching in March 2025. This location features our signature Mission experiences, complete with glass-walled bomb rooms where teams face challenges involving Paint, Foam, and Slime. Location offers our classic Mission experiences with glass-walled bomb rooms blasting teams with Paint, Foam, and Slime; 4 immersive arcade lounges ('Game Bays'); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; A beer garden with sports viewing options and dedicated private event spaces for large groups make this an ideal venue for entertainment. We're assembling a world-class team to introduce this location as part of an exciting and rapidly expanding entertainment brand. Get ready to #GETBLASTED!
Essential Duties & Responsibilities :
This role presents an exciting opportunity for a motivated entry-level tech enthusiast to step into a growing career. If you've built a PC, worked in tech support, or have experience in a theater or entertainment setting, this position is for you. You'll have the chance to collaborate closely with our HQ team and showcase your skills while advancing your career.
- Tech Support : Oversee the maintenance and troubleshooting of various technical systems, including check-in computers, waiver tablets, POS systems, video and audio systems, lighting, Mission game rooms (such as the laser maze), Game Bays, Bomb Rooms (including the photo bomb system), server room, and overall network operations.
- Customer Experience : Support the guest experience by managing and addressing technical issues that arise, ensuring a smooth and immersive experience for our guests. When not addressing tech issues, perform guest-facing duties as a Game Runner.
- Maintenance : Conduct daily maintenance tasks, including cleaning computers, checking cable connections, and testing games. Ensure all hardware is in working order and address any issues promptly.
- Software and Inventory Management : Assist the HQ Tech team in keeping software up-to-date, debugging application issues, and testing game and software features. Manage tech inventory to ensure proper tracking and availability of spare equipment.
- Reporting and Facilities : Monitor and address tech issues identified in End-of-Day reports. Perform simple facilities maintenance tasks to ensure the space remains in good condition.
The Ideal Game Technician
What We Offer
Job Posted by ApplicantPro
Salary : $19 - $21
