VAO Consultant

GENERAL SUMMARY:

 

Facilitates Beaumont Health’s growth and operational improvement by providing consultant expertise to a portfolio sponsored and prioritized by senior leadership. Ensures projects and programs are aligned with strategic imperatives and support the organization’s goals and objectives. Provides expert consultation in the areas of value acceleration, performance improvement, performance tracking and benefits realization for those projects. Reports progress, barriers and successes to all stakeholders, including employees, physicians and the Board of Directors.

 

Responsible for all aspects of the development and implementation of assigned projects. Takes projects from original concept through final implementation. Works with all areas affected by the project including end users, project sponsors and senior leadership. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, realization schedules and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Compares and evaluates various courses of action and make independent decisions on matters of significance within the scope of their responsibilities.

 

 

ESSENTIAL DUTIES:

 

1. Define and document scope and objectives with project sponsors across the health system.

2. Develop project plans with milestones, dependencies, deliverables, realization schedules and tasks for projects or programs.

3. Assemble project teams, assign responsibilities and tasks to participants and determine other resources required.

4. Collaborate with stakeholders to assess current state, remove barriers and develop improved design to achieve performance objectives.

5. Facilitate accelerated improvement & action plan workouts to streamline the improvement process while efficiently managing resources.

6. Redesign and drive implementation of process improvements using process improvement methods.

7. Develop and manage system wide dashboards, results and benefits realization, track progress, identify opportunities to accelerate implementation plans or create corrective plans as needed.

8. Develop, document and ensure adherence to standardized processes and project reporting methodologies.

9. Provide guidance to and support to the organization on change management and performance improvement strategies.

10. Develop and maintain a positive working relationship with all internal and external customers.

 

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

 

STANDARD REQUIREMENTS:

 

1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.

2. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.

3. Supports and adheres to all Beaumont Health’s customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.

4. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.

5. Supports and participates in a collaborative team oriented environment – cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.

6. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules – including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

7. Completes all required compliance standards that may be department specific and/or identified by the organization.

8. Maintains current licensure, registration and/or certification, as applicable, at all times.

 

 

STANDARD QUALIFICATIONS

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

A. Education / Training:

 

· Completion of a Bachelor’s degree in related field.

 

B. Work Experience:

 

· Minimum of 2 years consulting experience; healthcare consulting a plus.

 

C. Certification, Licensure, Registration:

 

· Relevant industry standard certification in Six Sigma Black Belt, Project Management, Healthcare Management Engineering or equivalent experience preferred.

 

 

D. Other Qualifications:

· Understanding of hospital and health system operations and associated quality and business challenges.

· Keeps current with innovation and changes in the health care industry. Actively seeks opportunities to advance professional knowledge through internal and external sources.

· Excellent oral and written communication skills.

· Excellent analytical and organizational skills.

· Excellent client management relations skills.

· Excellent project management skills.

· Advanced knowledge of analytics, performance measurement systems.

· Ability to lead cross-functional teams.

· Strong understanding of business processes, process improvement methodologies, and technology.

· Demonstrated leadership skills.

· Demonstrated experience in using Microsoft Office products.

· Ability to communicate effectively to all levels of team members including senior leadership.

· Ability to mentor team members, both technically and professionally.

· Ability to work in a fast-paced environment with frequent changes in project priority.

* Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.