What are the responsibilities and job description for the Medical Office Operator (Bilingual Required) position at Beaumont Internal Medicine and Geriatric...?
Responsibilities: (Bilingual Required for this position)
- Answer all calls in a timely manner by appropriately identifying yourself and the practice name
- Follow all HIPAA when answering/conducting calls
- Listen and assist the caller in the appropriate tone and manner
- Schedule appointments with the providers according to practice and provider standards
- Enter appointment-specific details into our EMR system
- Effectively communicate all appointment requirements
- Route telephone messages to correct providers with detailed patient information and requests
- Train or assist with training new telephone operators in the performance of job duties
- Most importantly maintain a professional and positive attitude with coworkers and patients
Qualifications:
- Critical thinking skills
- Bilingual preferred
- Strong verbal and written communication skills
- Proficient computer skills
- High School Diploma or GED Required
- Excellent organization skills and ability to multi-task
- Ability to type a minimum of 40WPM
- Knowledge of EMR and/or EcW system preferred
Summary
As a Medical Office Operator, you will be a vital part of our healthcare team, providing essential administrative support in a fast-paced medical office setting. Utilizing core skills such as medical administrative support, patient service, and office experience, you will ensure efficient operations and exceptional patient care. Your premium skills in EMR systems, HIPAA compliance, and medical terminology will be instrumental in maintaining accurate medical records and upholding confidentiality standards. With relevant skills in Microsoft Office and customer service, you will contribute to the seamless functioning of our medical office, supporting both staff and patients effectively. Join us in delivering quality healthcare services with professionalism and dedication.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 35 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13 - $15