What are the responsibilities and job description for the Practice Manager position at Beaumont Urgent Care?
Job Description
Job Description
Now accepting applications for a dynamic Practice Manager at Beaumont Urgent Care for our Canton and Wayne locations!
Position Summary :
Responsible for managing the day-to-day operational - activities required to assure a safe and effective patient care environment in the assigned center(s). Manages and directs the responsibilities of assigned administrative and clinical staff to ensure compliance with WellStreet policies and procedures and regulatory requirements. Manages annual budget, develops and achieves desired performance goals, develops and implements center marketing strategies. Partner and collaborate with assigned Medical Director for continuous, clinical excellence. Establish and sustain an environment that supports the WellStreet mission and core values.
Minimum Qualifications :
Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.
Experience in urgent care and occupational medicine is preferred.
High School Diploma
Required Skills :
Building and leading high-performance teams
Critical thinking and business analytics (budget management, goal setting, creative problem solving)
Verbal, written and presentation skills across varying professional levels (patients, physicians, clinical staff, senior leadership)
Staff scheduling
Managing competing priorities
Building and maintaining cross-functional relationships
Duties and Responsibilities :
Lead Urgent Care / Occupational Medicine Center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
Create and foster a working environment that fosters teammate engagement and aligns with the WellStreet core values and pursues the mission
Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
Develop and communicate annual center vision and goals
Partner and collaborate with physician Site Director to ensure clinical standards, regulatory requirements, and operational workflows support the WellStreet mission
Develop and manage monthly work schedules of administrative and clinical direct reports
Ensure clinical and administrative teams perform assigned responsibilities in accordance with WellStreet policies and regulatory requirements
Conduct timely annual performance evaluations and professional development coaching to direct reports
Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
Conduct progressive disciplinary action in accordance with WellStreet Human Resources policies and procedures
Ensure timely billing, AR and other charge capture reconciliations
Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
Partner and collaborate with the Marketing and Public Relations department to develop center level marketing strategies
Perform business development activities to promote center growth and local community awareness of urgent care services
Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core value
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