What are the responsibilities and job description for the Medical Spa Client Coordinator and Sales Specialist position at Beautiful Body and Beyond?
We are looking for a Client Coordinator for our front desk who can perform a variety of administrative and clerical tasks. You will need to have experience in a medical spa or similar setting. You will be responsible for all front desk daily tasks, including answering phones, checking in/out clients, scheduling, maintaining overall cleanliness of the clinic, and selling products/services. Flexibility in handling last-minute changes effectively is essential for streamlining office operations. Strong multitasking and organizational skills are a must. Additionally, you will be responsible for content creation for our social media platforms.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen, and forward incoming phone calls
- Ensure the clinic is clean and presentable at all times
- Provide basic and accurate information in person and via phone/email
- Manage client appointments and memberships
- Follow up on new leads
- Take before and after photos/room clients for appointments as needed
- Provide superior customer service to our clients
- Responsible for sales of products/services/memberships, identifying the best fit for each client
- Create social media posts and stories daily
- Conduct business outreach to generate new leads
Skills:
- Proven work experience as a Medical Receptionist, Front Office Representative, or similar role
- Proficiency with Microsoft Office Suite, Google Sheets/Docs, etc.
- Professional attitude and appearance
- Articulate and well-spoken
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- A cheerful, customer service-oriented attitude
- Sales experience preferred
- Social media background
- High school diploma or equivalent
- Bilingual (Spanish-speaking) preferred
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $19