What are the responsibilities and job description for the Dual Role: Product Merchandising / Fulfillment + Customer Care position at Beauty Heroes?
Job Description
Job Description
Location : Novato, CA
Join a Team That Delivers Healthy Beauty Happen Daily
At Beauty Heroes , we’re more than just a beauty and wellness store—we’re on a mission to deliver healthy, high-performance products that make a positive impact. We believe in curating exceptional products, creating a welcoming experience, and having fun while doing it. Our team wears many hats, and no two days are the same—but that’s what makes it exciting.
We’re looking for a Fulfillment Customer Care Specialist / Product Merchandising Supervisor to join our small but mighty team. If you love the idea of blending hands-on fulfillment, customer care, and product merchandising into one dynamic role—this could be the perfect fit.
What You’ll Do : Fulfillment Warehouse Management :
- Print, sort, and prioritize daily orders
- Pick, pack, and ship orders with care
- Monitor inventory levels and report needs
- Receive and check in new products
- Manage and expedite backorders
- Keep the fulfillment space organized and efficient
- Support subscription box fulfillment
- Assist with purchasing administration
Customer Care :
Product Merchandising :
What We’re Looking For :
Bonus Points If You Have :
Minimum Education : Bachelor’s Degree
Why Join Beauty Heroes?
We Love What We Do – We’re passionate about healthy beauty and delivering an exceptional experience. No Two Days Are the Same – We wear many hats, but that keeps it fun and fulfilling.
A Small Team Making a Big Impact – Your work matters here.
You’ll Work With Great People – We like who we work with, and we have fun doing it.
Ready to Join Us? Send your resume and a brief note about why you’d love to work with us.
We can’t wait to meet you!