What are the responsibilities and job description for the Walk Through Coordinator position at Beaver Coach Sales and Service?
Overview
The RV Walk Through Coordinator plays a vital role in delivering an exceptional customer experience. This individual is responsible for walking customers through the features and operations of their new RV, inspecting trade-ins and new inventory, and transporting units as needed. If you love working with people, enjoy being around RVs, and aren’t afraid to roll up your sleeves, this is the role for you.
Responsibilities
- Conduct thorough and informative RV walk-throughs at the time of customer delivery
- Clearly explain RV features, functions, safety tips, and maintenance basics
- Answer customer questions and ensure they are confident operating their RV
- Transport RVs to and from lot locations, service bays, or delivery sites as needed
- Perform inspections of incoming new units and trade-ins for functionality and condition
- Identify and document any service needs or cosmetic issues for technician follow-up
- Ensure all RVs are clean, prepped, and ready for presentation or customer pickup
- Work closely with sales, service, and lot staff to maintain accurate scheduling and smooth workflow
- Uphold company standards for professionalism, customer care, and product knowledge
Requirements:
- Strong communication and customer service skills
- Basic knowledge of RV operations or mechanical systems (training available)
- Ability to drive RVs safely (training provided; CDL not typically required)
- Experience in RV service, lot tech work, or delivery coordination a plus
- Comfortable working outdoors in all weather conditions
- Attention to detail and organizational skills
- Valid driver’s license with clean driving record
Ready to Join the Team?
If you enjoy working with people, solving problems on the go, and being part of the RV lifestyle, apply today!
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person