Account Administrator

Job Title:                     Account Administrator  

Division:                     Beazley Shared Services - UCO

Reports To:                As per Beazley’s organisation chart

Key Relationships:     Underwriting Management, Underwriters, Compliance, Underwriting Assistants, claims staff, other staff, brokers, external clients and suppliers.

Job Summary:            To assist the underwriting and claims teams BSS US UCO supports in maintaining efficient underwriting processes and providing customer service to clients.

FLSA:                          Non-Exempt

General:

It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: 

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.  Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system. 
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related annual bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.
• Up to $700 reimbursement towards home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeing
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

Salary for this role will be tailored to the successful individual’s location and experience. The expected compensation range for this position is $45,0000 - $49,500 per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.

Key Responsibilities

• Support Underwriters and claims staff in the delivery of an effective and efficient administration service.
• Efficiently clear, reserve and decline submissions for the underwriting teams BSS US UCO supports currently or in the future.
• Maintain accurate levels of data entry in all systems processing.
• Consistently meet service level agreements set by business teams.
• Provide professional service to brokers/underwriters in all interactions.
• Uphold team standards through supporting other team members in the Account Services team or in related teams in achieving their service/quality levels and targets, as required.
• Participate in cross-team and intra-team projects as required.
• Build effective working relationships with other team members.
• Comply with standards for timeliness, quality, professionalism and accuracy.
• Manage daily tasks to ensure business needs are consistently met.
• Quality review of submissions at direction of the manager.

Personal Specification

Education and Qualifications

• High school graduate or equivalent.
• College degree in any discipline – preferred.

Skills and Abilities

• Accurate and numerate.
• Computer skills – good working knowledge of MS office.
• Communicate effectively with others, both verbally and in writing.
• Background in accurate, high volume data entry.
• Proven ability to manage time, meet deadlines and prioritize.
• Maintain standards and professionalism during periods of fluctuating workloads.

Knowledge and Experience

• Proven administrative experience, preferably within insurance sector.

Aptitude and Disposition

• Task-focused, self-motivated and flexible.
• Consistent professional approach; able to successfully interact with managers/underwriters/ underwriting support personnel.
• Positive, enthusiastic and service-oriented.
• Self-motivated team member.

Competencies

• Achievement orientation
• Flexible
• Detail oriented
• Analytical thinking
• Information seeking
• Customer focus
• Team working
• Initiative
• Problem solving
• Organized

Salary : $49,500 - $450,000