What are the responsibilities and job description for the Account Liaison Specialist position at beBee Careers?
Job Overview
This Account Liaison Specialist position involves providing exceptional customer service and support in a dynamic order processing environment.
Main Responsibilities
- Manage orders from receipt to fulfillment, ensuring accuracy and timeliness.
- Communicate with customers and internal stakeholders to resolve queries and issues.
- Assist with documentation and complaint handling, maintaining a professional demeanor at all times.
- Collaborate with colleagues to improve processes and achieve business objectives.
- Perform administrative tasks, such as data entry, reporting, and document management.
Required Skills and Experience
- ~2 years of experience in customer-facing roles, preferably in an order processing environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in Microsoft Office applications, including Excel and Word.
- Familiarity with ERP systems, particularly Microsoft D365.
