What are the responsibilities and job description for the Building Materials Inside Sales Specialist position at beBee Careers?
About the Role
We are seeking an experienced Inside Sales Specialist to join our team. As a key member of our sales team, you will play a critical role in delivering exceptional customer experiences, driving sales growth, and building strong relationships with customers and contractors.
Your Key Responsibilities Will Include:
- Providing expert advice on building materials and products to customers and contractors.
- Assisting customers with purchasing decisions, ensuring accurate ordering and delivery of products.
- Maintaining a high level of product knowledge, staying up-to-date on industry trends and new product releases.
- Utilizing software to create estimates, quotes, and orders, ensuring accuracy and efficiency.
- Responding to customer inquiries, resolving issues and concerns in a timely manner.
- Processing returns and credits, ensuring seamless resolution for customers.
- Working collaboratively with sales managers to resolve customer complaints and product issues.
- Performing other duties as assigned, including answering phones, stocking inventory, and maintaining a clean and organized workspace.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent.
- 3 years of experience in the building materials/construction industry.
- 1 year of customer service experience.
- Retail experience is a plus.
