What are the responsibilities and job description for the Customer Care Representative position at beBee Careers?
Job Description
As a Licensed Property and Casualty Insurance Agent, you will be the difference between an average customer experience and an exceptional one. Your passion for helping others will shine through as you resolve escalated or complex calls from customers.
Your responsibilities will include:
- Answering incoming communications from customers
- Conducting research to provide answers for customers to resolve their issues
- Upselling of products or services to existing customers may be required
You will have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you will be the difference maker.
We are committed to ensuring you have the skills and support to be successful in your role throughout your career. From training to individualized webcam-enabled engagement and coaching, we offer thousands of free courses to support your career growth. Our global team is here for you as one dynamic family.
