Demo

Customer Experience Technician

beBee Careers
Vero Beach, FL Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/25/2025

Customer-Focused Role

The Advanced Repair Agent is a customer-focused role that requires strong communication skills, technical expertise, and the ability to work in a fast-paced environment.

Main Responsibilities

  • Creates a positive customer experience by building relationships and providing solutions.
  • Understands the importance of the customer experience when performing diagnostic discoveries and protecting customer devices.
  • Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded.
  • Requirements

  • Basic Qualifications: 6 months experience diagnosing, troubleshooting, or repairing technology products.
  • Strong ability to prioritize and multitask in a fast-paced environment.
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends.
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