What are the responsibilities and job description for the Financial Services Professional position at beBee Careers?
**Job Summary**
">This role involves providing exceptional customer service and accurately performing high-volume customer banking transactions. The ideal candidate will educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
The position is based in a retail banking branch, where you will work closely with customers to understand their financial needs and provide tailored solutions. You will be responsible for delivering a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
To excel in this role, you should have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. A basic understanding of banking products and services is essential, along with a passion for building strong relationships with customers.
Key Responsibilities:
- Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
- Educate customers on new technology and banking products to enhance their financial wellbeing.
- Develop banking product referral opportunities through strong customer relationship skills.
- Work effectively in a team environment to achieve sales and customer service goals.
- Stay up-to-date with industry developments and changes in banking regulations.
