What are the responsibilities and job description for the Front Desk Hospitality Specialist position at beBee Careers?
Salary: Starting hourly wage: $16
About the Job:
Greet guests as they arrive at the hotel, register them to their rooms, and provide excellent customer service. As a Front Desk Agent, you will be the first point of contact for our guests, making it essential to provide positive first impressions.
Responsibilities:
Required Skills and Qualifications:
Benefits:
About the Job:
Greet guests as they arrive at the hotel, register them to their rooms, and provide excellent customer service. As a Front Desk Agent, you will be the first point of contact for our guests, making it essential to provide positive first impressions.
Responsibilities:
- Instruct guests on parking and accessing hotel rooms.
- Issue room keys and necessary amenities.
- Manage phone messages and respond to guest inquiries.
- Maintain accurate records of room availability and guest accounts.
- Process payments and make changes for guests.
- Make and confirm reservations.
Required Skills and Qualifications:
- Friendly and welcoming demeanor.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
- Computer skills and basic math abilities.
- Previous front desk or customer service experience preferred.
Benefits:
Salary : $16