What are the responsibilities and job description for the IT Technical Support Professional position at beBee Careers?
About the Role
The ideal candidate for this position will have strong knowledge of manufacturing applications and associated hardware, excellent troubleshooting skills, and the ability to diagnose and resolve technical issues quickly.
Key Responsibilities:
- Provide technical support for manufacturing applications and related devices.
- Troubleshoot and resolve hardware and software issues related to manufacturing systems.
- Collaborate with manufacturing teams to understand their needs and provide IT solutions that enhance productivity and efficiency.
- Conduct regular maintenance and updates of manufacturing applications to ensure they are running the latest versions and security patches.
- Assist in the implementation of new manufacturing technologies and applications, providing training and support to end-users.
- Monitor system performance and user feedback to identify areas for improvement and recommend enhancements.
