What are the responsibilities and job description for the Lead Student Support Specialist position at beBee Careers?
The Lead Student Support Specialist will work closely with the Residential team to provide students with a safe, clean, and structured living environment that fosters student retention, satisfaction, achievement, and success.
Key Responsibilities
- Oversee the dorm area and use proper judgment to resolve student and staff issues.
- Provide mentoring, support, and guidance to Residential Advisor staff.
- Maintain individualized student case management to ensure student enrollment and success in the program.
This role also involves supervising residential staff, ensuring a safe and clean dorm environment, and maintaining accurate incident and shift reports.
Skills and Qualifications
- Effective communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
