What are the responsibilities and job description for the Digital Supply Chain (DSCS) Technical Support Associate position at Bechtel Corporation?
Requisition ID: 283286
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
Job Summary
The Oracle Technical Support Analyst will have strong Oracle EBS support experience. This person will debug, troubleshoot and support software application throughout project life cycles within the IT architecture. The Associate Oracle Technical Support Analyst will work with IT Leads, Business users and Procurement team members to understand and evaluate functional requirement, issues and debug, troubleshoot the issues, solutions, testing and support eBusiness support/implementation/upgrades.
This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership.
Major Responsibilities
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
Diverse Teams Build The Extraordinary
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com
- Relocation Authorized: National/International - Accompanied
- Telework Type: Hybrid
- Work Location: Glendale, AZ
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
Job Summary
The Oracle Technical Support Analyst will have strong Oracle EBS support experience. This person will debug, troubleshoot and support software application throughout project life cycles within the IT architecture. The Associate Oracle Technical Support Analyst will work with IT Leads, Business users and Procurement team members to understand and evaluate functional requirement, issues and debug, troubleshoot the issues, solutions, testing and support eBusiness support/implementation/upgrades.
This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership.
Major Responsibilities
- Involved in resolving day to day tickets/user issues for the smooth functioning of business.
- Planning/maintain to test the data information system and documentation.
- Strong experience in research, troubleshoot, benchmark testing, debugging, program design, coding, and documentation under general supervision.
- Develop efficient methods to reuse existing components.
- Applies thorough technical knowledge and understanding of business applications required to facilitate the development of supporting knowledge architecture and standards.
- Collaborate with cross-functional teams to determine business requirements.
- Possess expertise in process and data modeling, architecture development and IT planning methodologies, as well as extensive knowledge of enterprise business and decision-making processes.
- Strong team skills to gain credibility with business users, stakeholders, and must possess the ability to work with other IT team members to ensure solid cross-functional decisions are made by the team.
- Design, execute, assess, and troubleshoot software programs and applications.
- Provides support in configuration, coding, developing, and documenting software specifications throughout the project life cycle.
- Prepare Oracle Functional Testing documents and Unit test documents for the related areas.
- Performs other duties as assigned.
- Level 1: Typically a University Hire with less than 1 year of experience or 4-5 years of relevant work experience.
- Level 2: Typically a University Hire with 1-2 years of experience or 5-6 years of relevant work experience.
- Experience in using Oracle eBusiness applications, strong understanding in Oracle ‘Procure to Pay’ process and experience in Supporting for the following modules: Purchasing, Procurement, Sourcing, iSupplier, Inventory and Order Management.
- Should have good working L1 Technical Support experience with CEMLI and should have done handful of Oracle EBS Application.
- Perceived internally and externally as technically/techno functional knowledgeable in the specific modules assigned.
- Demonstrates ability to teach others the techno Functional and other skills needed to achieve results at the optimum level of performance.
- Should have knowledge/experience in working with Oracle-on-Oracle Standard issues (SR).
- Should be able to handle Support issues independently with minimum supervision.
- Should have good knowledge/experience in research/troubleshoot/debug the issues in PL/SQL Packages.
- Experience in the following tools: SQL, PL/SQL, Performance Tuning, Oracle Workflow, AME, XML Publisher and WebADI
- Should have good knowledge in Oracle Application Technical Architecture.
- Should have good experience in Testing Documentation.
- Integration knowledge with Oracle EBS using SOA preferred.
- Oracle Apex, SOA Technical knowledge preferred.
- Data Lake knowledge preferred.
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
Diverse Teams Build The Extraordinary
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com
