What are the responsibilities and job description for the Receptionist position at Becker & Poliakoff, P.A.?
Job Details
Description
Becker has been included in the inaugural list of The Best Companies to Work for Among U.S. Law Firms by U.S. News & World Report for 2024. Come join our award-winning team!
Becker is a diverse, multi-practice, commercial law firm with international affiliates and offices in Florida, New York, New Jersey and Washington, DC. Becker prides itself on client focused services and a commitment to always exceeding our client's expectations. Since 1973, we have been focusing on building a culture that is collaborative, creative, and passionate about growth.
We offer a comprehensive benefits package including Employer-Paid benefits, Mental Health coverage, and even a 401k match! To fulfill our commitment to our employee’s health and safety, Becker has committees – such as the Wellness Committee and the Mental Health and Well-Being Committee – that ensures our employee’s individual health is always a priority.
We provide every incoming employee with individualized training to ensure that they are experts on Becker’s use of above-industry-standard software and in their role.
POSITION SUMMARY: As first point of contact for callers and visitors, the receptionist represents the Firm with complete professionalism. Operates telephone console, forwards calls to appropriate parties, and directs inquiries to appropriate personnel. Communicates pleasantly, clearly, and effectively with clients, callers, visitors and firm personnel.
Duties/Responsibilities
Equal Employment Opportunity
Becker is committed to diversity in the workplace. Workplace diversity refers to the protection, respect and inclusion of all of the attributes that each employee contributes to the workplace. We strive for a workplace that welcomes and respects all employees regardless of any protected class status, including, but not limited to, race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, and disability. We also acknowledge the other ways in which people are different, such as educational level, life experience, work experience, socio-economic background, and personality and recognize the value of these individual differences.
We are wholly committed to creating hiring practices and a work environment that values and utilizes the contributions of people with different backgrounds, experiences, and perspectives.
As such, it is the policy of Becker to recruit, employ, train, develop, and promote employees on the basis of individual qualifications, competence, and merit. We believe that all persons are entitled to equal employment opportunity and do not discriminate on any basis prohibited by applicable law. It is our goal to fully comply with the letter of the law, as well as its spirit and intent.
Description
Becker has been included in the inaugural list of The Best Companies to Work for Among U.S. Law Firms by U.S. News & World Report for 2024. Come join our award-winning team!
Becker is a diverse, multi-practice, commercial law firm with international affiliates and offices in Florida, New York, New Jersey and Washington, DC. Becker prides itself on client focused services and a commitment to always exceeding our client's expectations. Since 1973, we have been focusing on building a culture that is collaborative, creative, and passionate about growth.
We offer a comprehensive benefits package including Employer-Paid benefits, Mental Health coverage, and even a 401k match! To fulfill our commitment to our employee’s health and safety, Becker has committees – such as the Wellness Committee and the Mental Health and Well-Being Committee – that ensures our employee’s individual health is always a priority.
We provide every incoming employee with individualized training to ensure that they are experts on Becker’s use of above-industry-standard software and in their role.
POSITION SUMMARY: As first point of contact for callers and visitors, the receptionist represents the Firm with complete professionalism. Operates telephone console, forwards calls to appropriate parties, and directs inquiries to appropriate personnel. Communicates pleasantly, clearly, and effectively with clients, callers, visitors and firm personnel.
Duties/Responsibilities
- Answers the telephone and routes the call to the appropriate party/department.
- Forwards inquiries to the appropriate personnel.
- Greets clients and other visitors to the firm’s office and notifies appropriate individuals of their guests’ arrival.
- Acts as assistant to Office Manager; assists in coordinating firm events, activities and daily operations of the office.
- Maintains awareness of firm moves, changes, policies, etc., in order to be able to handle optimally any eventuality at reception; communicates these changes to the office at the direction of the Office Manager.
- Monitors floor security.
- Calls Office Services to pick up mail/packages and deliver them to appropriate recipients within the firm.
- Assists with large mailings and other non-priority projects.
- Cross-trains with other receptionist.
- Miscellaneous duties as assigned by the Office Manager.
- Responsible for coordinating and confirming orders for meetings.
- Maintains various logs for accounting department.
- Submits work orders to building management regarding office needs.
- Works with Porter to place orders for Cake Day and Bagel Day.
- Ensures that the reception area and lobby are always neat in appearance.
- Communicates and calendars staff call outs; requests out of office once coverage is confirmed by office manager.
- Communicates with the building and city relating to gym, parking, and building fob access for new hires & departures.
- Maintains the CARE inbox and directs inquiries as outlined in the SOP.
- Provides access to building and validates parking for visitors & client meetings.
- The ideal candidate is a self-starter, who takes initiative, can follow instructions and maintains a professional appearance and demeanor.
- Clear and professional communication; both written and oral is required.
- High School Diploma preferred and a one to three years experience in a receptionist or other public relations position.
Equal Employment Opportunity
Becker is committed to diversity in the workplace. Workplace diversity refers to the protection, respect and inclusion of all of the attributes that each employee contributes to the workplace. We strive for a workplace that welcomes and respects all employees regardless of any protected class status, including, but not limited to, race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, and disability. We also acknowledge the other ways in which people are different, such as educational level, life experience, work experience, socio-economic background, and personality and recognize the value of these individual differences.
We are wholly committed to creating hiring practices and a work environment that values and utilizes the contributions of people with different backgrounds, experiences, and perspectives.
As such, it is the policy of Becker to recruit, employ, train, develop, and promote employees on the basis of individual qualifications, competence, and merit. We believe that all persons are entitled to equal employment opportunity and do not discriminate on any basis prohibited by applicable law. It is our goal to fully comply with the letter of the law, as well as its spirit and intent.
