What are the responsibilities and job description for the Systems Administrator position at Becker Wright Consultants?
Our corporate client is seeking a Contract-to-Hire, Systems Administrator in the Denver, CO area with strong knowledge in Windows, Office 365, AzureAD/Entra and other end-user software. This role will report to the IT Manager and will help support over 300 end-users in offices throughout the United States and a few international locations. The System Administrator should be a jack-of-all-trades with excellent technical skills and extremely strong customer service skills.
Job Responsibilities:
- Provide Tier 2 & 3 support and technical guidance to front line Help Desk Analysts
- Contribute to the planning, design, and implementation of IT infrastructure projects
- Create and update Intune packages for workstation management
- Create and update security policies for users
- Create and update internal documentation
- Manage VoIP Phone system
- Password and identity management, including user account administration (setup, maintenance, auditing)
- Monitor system/infrastructure and workstation performance
- Install software and updates for server OS and application software
- Plan for and respond to service outages and other problems
- Other tasks or duties as assigned
Job Requirements:
- Bachelor’s degree (MCSE are encouraged to apply) or equivalent experience
- 5 – 7 years of System Administrator experience in a corporate environment, supporting 100 or more users
- Working experience with the following technologies is required. (Might consider someone that has experience in all but one or two of these listed below, but these are the core technologies.)
- AzureAD/Entra, including SSO, onprem Active Directory, Azure AD Connect
- O365 Administration, including Exchange Online/hybrid, OneDrive, Teams, SharePoint
- Security Operations, including risk assessments, responding to breach/compromise incidents, Conditional Access Policies, DLP Policies
- PowerShell scripting
- Windows 10 - 11, Windows Server 2019
- MS Office Suite
- MS Defender
- MS Intune
- Cloudflare (or similar Web Application Firewall/CDN/DNS services)
- Zoom Web Conferencing
- Zoom VoIP Phone system (or similar Cloud based VoIP system)
- Meraki Firewalls/WAPs/Switches (or similar Cloud based firewall services)
- Advanced knowledge and experience with networking concepts
Working experience with the following is a plus, but not required:
- Azure Logic Apps
- Azure Runbooks
- Atlassian Confluence/Jira
- Dell hardware (laptops)
- ManageEngine ServiceDesk
- Nagios
- Oscar Enterprise Reservation system
- Audio/Visual equipment related to conference rooms
- Building Keycard/security systems (DSX)
- Xerox Copiers/XDA
*Benefits eligible after 60 days.
