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Service Advisor

Beckley's RVs
Thurmont, MD Full Time
POSTED ON 1/9/2023 CLOSED ON 6/1/2023

What are the responsibilities and job description for the Service Advisor position at Beckley's RVs?

If you like the idea of big company stability and perks with a small company feel, apply now to join the Beckley’s RVs family!

Beckley's RVs is looking for an enthusiastic, customer-focused professional to join our team of Service Advisors. We have an amazing culture that is unique, energetic, and family-oriented and offer a competitive salary package that includes:

  • Quarterly Cost of Living Adjustments (COLA) - As the cost of living goes up, your pay rate automatically increases along with it!
  • Paid holidays and time off
  • A full range of insurance benefits including health, dental, and vision coverage, as well as life, short and long-term disability, and pet insurance
  • Company matched 401k retirement plan and profit-sharing bonuses
  • 100% confidential Employee Assistance Program
  • FREE loaner RV so our employees, too can experience the RV lifestyle

What you’d be doing: Whether it be routine maintenance or damage being repaired, Beckley’s Service Advisors are our customers’ primary point of contact for their RV servicing needs. You will work closely with our Technicians, Estimators, Parts Associates, and Warranty Department to ensure a smooth and efficient flow throughout the service process so our customers can get back on the road.

What we’re looking for: Top candidates will:

  • Hustle: We are looking for self-motivated go-getters with a strong work ethic and solid work history
  • Have experience as a Service Advisor, Service Consultant, or Lane Manager/Assistant Manager: Previous experience is not required, but is strongly preferred
  • Demonstrate outstanding communication and customer service skills: Must be friendly and have a proven record of achieving exceptional customer satisfaction with diverse clientele
  • Thrive in a fast-paced environment: Must be organized, level-headed, flexible, and able to effectively prioritize time-sensitive responsibilities
  • Be computer savvy and able to easily learn our in-house computer programs, applications, and processes
  • Be team-players with a positive attitude, strong personal and professional integrity, and the desire for a long-term career with our ever-growing company

What you need to know: Regular hours are Monday – Friday from 8am to 5pm; however, candidates must also be able to work 1-2 late shifts (until 7pm) per week and ½-day every other Saturday. This position offers a base salary plus commission with first year earnings averaging over $60,000. Earning potential is unlimited with no caps on commission – as your client base grows, so does your income.

Beckley's Enterprises Inc is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity employer, making decisions without regard to race, color, religion, creed, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Must be authorized to work in the United States.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • Day shift

Ability to commute/relocate:

  • Thurmont, MD 21788: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Briefly explain why you are interested in this position.

Experience:

  • Service Advisor: 2 years (Preferred)

Work Location: One location

Salary : $60,000 - $0

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