IT Site Lead for Chaska

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The IT Site Lead for Beckman Coulter Diagnostics is responsible for site support at our Chaska office that drive significant impact to the organization.

This position is part of the Enterprise Technology Services organization located in Chaska, Minnesota and will be on site. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the America’s Site Support team and report to the Senior Manager for Site Support responsible for site support in North and South America. If you thrive in a multifunctional role and want to work to build a world-class Information Technology organization—read on.

In this role, you will have the opportunity to:

• Provide high quality technical support to associates in a Windows environment, troubleshooting and resolving a variety of issues while also providing basic network and system support working with responsible colleagues to maintain the infrastructure.

• Manage the lifecycle of tickets (incidents, service requests, change requests) through resolution or escalation while using Daily Management to ensure that Service Level agreements and Key Performance Indicator targets are being met and constantly improved.

• Participate and potentially lead projects - both at the local level and regional/global level and coordinating with cross functional teams to ensure project objectives are met.

• Supervisory responsibilities over several contractors who provide desk-side support, ensuring prompt and effective support for the site, and monitoring their training to confirm compliance to policies, procedures, and work instructions.

The essential requirements of the job include:

• A BA/BS degree is preferred in IT, MIS, or similar field. Alternative degree with certifications/experience will be considered.

• 4 years of experience working in an IT department or providing IT Services in a Windows environment (Windows 10/11, Windows Server, MS Office, basic networking knowledge, etc.)

• Strong interpersonal communications skills and the ability to interact with non-technical users, ability to work independently and as part of a team in a fast-paced environment.

• Ability to prioritize work effectively, as well as to organize work and track progress. Must be dedicated to achieving goals and meeting commitment dates.

• Must have reliable transportation to the assigned office to be on time for their shift as well as on call duties as necessary.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – limited travel when needed, typically only once a year for a couple of days for conferences.

• Ability to lift, move, or carry equipment up to 40lbs as needed.

It would be a plus if you also possess previous experience in:

• Highly regulated industries (Medical, Banking, etc.)

• Lean Manufacturing, Agile methodologies, and project management.

The salary range for this role is $90K-$105K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.

This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

#LI-LM1.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.