What are the responsibilities and job description for the Customer Service Representative position at Becky Craycraft Farmers Insurance?
Are you looking to grow? So are we! Becky Craycraft Insurance Agency in LUBBOCK, Texas, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service/Sales Representative . In this role you will provide exceptional customer service to our clients, addressing all of their queries. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
Duties
- Communicate with customers via phone, email, and chat to assist with inquiries and issue resolution
- Maintain a high level of professionalism and phone etiquette at all times
- Promote sales by offering additional products or services based on customer needs
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Excellent Communication/interpersonal skills.
Job Type: Full-time
Pay: $12.00 - $17.00 per hour
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
License/Certification:
- Property & Casualty License (Preferred)
Work Location: In person
Salary : $12 - $17