What are the responsibilities and job description for the Call Center Representative (Base + Commission) position at Bedrock Digital?
Absolutely! Here's the revised version with the compensation details included:
Job Summary
We’re looking for an energetic and driven Call Center Representative to join our dynamic team! In this role, you’ll play a key part in connecting with customers, delivering exceptional service, and promoting our innovative products and solutions. If you’re a strong communicator with a passion for technology sales and a knack for building relationships, we’d love to meet you.
Compensation:
$12/hour base pay commission — giving you the opportunity to earn more based on your performance.
Key Responsibilities
- Manage both inbound and outbound calls with prospective and existing customers.
- Identify customer needs and offer tailored solutions with clarity and confidence.
- Promote our products and services using consultative, technical sales approaches.
- Leverage Salesforce to manage leads, track interactions, and maintain accurate records.
- Conduct market research to identify new opportunities for business growth.
- Support business development strategies through proactive outreach and follow-up.
- Ensure high levels of customer satisfaction by addressing inquiries and resolving issues efficiently.
- Collaborate with your team to meet sales goals and contribute to overall performance.
What We’re Looking For
- Excellent verbal and written communication skills in English.
- Previous experience in inside sales or business development is a plus.
- Comfortable with technical sales and understanding complex products or services.
- Skilled in outbound calling and engaging with prospects effectively.
- Ability to explain technical concepts in a clear, accessible way.
- Familiarity with CRM tools, especially Salesforce, is strongly preferred.
- Insight into technology markets and emerging trends.
Why Join Us?
Be part of a fast-paced, supportive environment where your skills matter and your growth is a priority. As a Call Center Representative, you’ll help shape the customer experience while advancing your career in tech sales — and get rewarded for the results you deliver.
Let me know if you'd like to include benefits, shift times, remote/in-office details, or anything else!
Job Types: Full-time, Part-time, Contract
Pay: $11.00 - $12.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Paid training
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Signing bonus
Ability to Commute:
- El Paso, TX 79925 (Required)
Ability to Relocate:
- El Paso, TX 79925: Relocate before starting work (Preferred)
Work Location: In person
Salary : $11 - $12
